Cancellation & Refund Policy

Review Primer is a monthly recurring service in which you authorize your credit card to be charged on the 1st of the month until your contract expires or you wish to cancel.

Cancellation of service must be submitted via email to [email protected] with the subject line “CANCEL SERVICE”. We require this for record keeping. If you explain to cancel your service via phone or other means, you will be notified and required to send an email.

We will cancel your service at the end of the current month. For example, if you cancel your service on January 10th, your service will expire January 30th and your credit card will no longer be charged.

There are no refunds for this service. You must cancel your service before the 1st of the month. If you cancel on or after the 1st of the month, your service will continue through the end of that month as normal. If our support team misses your email to cancel service, we will provide a full refund at that time only.

Terms & Privacy Policy

This Privacy Policy governs the manner in which Review Primer collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Review Primer.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet Service Providers (ISPs) utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Review Primer collects and uses Users personal information for the following purposes:

To process transactions:
We may use the information Users provide about them when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails:
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via [email protected].

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this Privacy Policy

Review Primer has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of These Terms

By using this Site and/or Service, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site and/or Service. Your continued use of the Site/Service following the posting of changes to this policy will be deemed your acceptance of those changes.

How You May Contact Us

If you have any questions about this Cancellation & Refund Policy, Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Review Primer
204 Wax Myrtle Court
Cary, North Carolina 27513
Phone: 919-443-9566
[email protected]


Last Update: October 27, 2015


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