9 Internal & External Marketing Tips to Increase Your Online Reviews

So, how likely is a person to make business with you based on your online reviews? The answer to that question is… VERY likely! According to a survey made by Search Engine Land, approximately 72% of consumers surveyed said that they trust online reviews as much as personal recommendations, while 52% said that positive online […]

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5 Ways To Make Customer Reviews Work For Your Business

You have been putting a lot of hard work into your business just so your customers are satisfied and have no reason to complain. This hard must pay off somehow, so you ask your customers to leave reviews about their experience with you on your website. Surely, most of them will leave you feedback. So […]

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Create Lasting Trust & Authority for Your Website with Online Reviews

Wouldn’t it be a dream to only have positive online reviews throughout your websites? That is for sure every business owner’s dream. Customer reviews are becoming more important every day in terms of selecting a business online. This happens because customers are always in search of the best service experience. In fact, according to the […]

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Reviews Matter: How to Get Online Reviews & How They Impact Your Business

As you may already know customer reviews are essential for the success or failure of your business. It has been mentioned before; customer reviews are great influencers when a customer is deciding to purchase that product or service. Therefore, you want to have reviews on your website, and preferably positive reviews. Asking your customers to […]

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Customer Satisfaction: How to Keep Your Customers Happy When They Give You A Good Review

Customer satisfaction should be our number one priority. A potential happy customer can become a potential positive online review. What business owner doesn’t like to receive positive reviews? The more positive reviews you obtain, the more likely will your business succeed. Online reviews have become one of the most important sources of information for customers […]

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4 Reputation Management Hacks on How to Properly Manage Negative Online Reviews

When starting a success business in any industry, one needs to have solid understanding of empathy. You’re goal as a business owner is to satisfy every customer, but let’s face it, not every customer can be satisfied. As a business owner, you’re not only at the mercy of your customers, but also the World Wide […]

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How To Deal With An Upset Customer Without Damaging Your Online Reputation

An unhappy customer should never be your company’s end goal; hopefully it’s no company’s goal. Unfortunately, an unhappy customer will always exist no matter how hard you try to satisfy them. When the customer is unhappy, he or she he might want to let others know about the experience they had doing business with you. […]

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How to Use Customer Feedback to Help Improve your Small Business

Customer feedback is becoming crucial to the success of a business. That is why businesses are finding new ways every day to satisfy their customers. A happy customer means positive feedback towards your business. Whether you like it or not, customers are publishing their feedback anywhere it is available for them to do so. Many […]

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3 Important Factors Which Help Determine Your Online Success

Although some articles suggest customers will either make or break your business with online reviews, it’s ultimately up to the business to be online intelligent. Make it a priority when starting any business to incorporate reviewing your online presence and how others in your local industry are rating. If your local business is on the […]

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Is Investing in Online Reputation Management Worth It?

While your main focus is on making sure your customers have the best service and experiences possible, paying attention to what others are saying about you online is important. It’s not enough to have a website for your business that includes testimonials from satisfied patients. You also want to be aware of any comments, pro or con, […]

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