You can upload or download multiple customer contacts at once, however we do not recommend contacting a large batch of clients at one time. This may be a red flag to Google if you have a flurry of Google+ reviews come in. We recommend small batches of no more than 20 per day to start the Review Primer process and feedback requests.
Absolutely! We safeguard and protect your data in a number of ways. This is a bit technical, but here goes. The servers and databases are hosted in a completely secure facility requiring security card and passport ID for access to the facility. These servers are completely locked down and securely back-up all our databases to a secure off-site facility twice daily. So yes, your information is completely safe and secure.
Review Primer is aimed at any company, agency, or franchise who has a single or multiple location business. The affordable software is perfect for any size of organization, from sole owners to large marketing teams, which allows management or an individual to see the overall reputation footprint of the business in one easy to use dashboard.
That's great! Many of our customers are doing the same. Most marketers, SEO's and agencies enjoy using Review Primer as it only helps boost their efforts to gain more online reviews, increase customer feedback, and monitor their brand online. We don’t have any ‘competitors’ per se, in the traditional sense because we offer a unique service. Even if you’re working with another company that handles specific aspects of your marketing, we are confident your business and their campaigns will benefit.
Absolutely! Review Primer doesn't lock you into any long term contracts like our competitors. This is a monthly service and you can cancel at any time. If you cancel after the 1st of the month, we let the subscription run until the end of that month. If you have an annual account, we do not provide refunds and the account will terminate after the 12 months has passed.
The invoice details are taken from the submitted Authorization Form before your account was activated. If those details need to change, we will be happy to assist and update by emailing [email protected].
We only bill you for the monthly/annual cost of Review Primer. We do not apply any other charges, however, in some instances, banks may apply additional fees, which is outside of our control. So, if you see anything suspicious, please contact your bank immediately.
By default, the person who created your paid subscription will receive the payment receipts as subscription payments are processed. If you need to have that replaced or another added, please email us at [email protected] and we will make sure those who need to receive the receipts, do.
Yes. Review Primer has a price plan to suit any organization’s needs. Please view Pricing https://reviewprimer.com/pricing/ for more information and a plan that suits you. Price plans are limited by the number of locations and some features, but not by the number of reviewers.
We will obtain your credit card details via our Authorization Form that will be emailed to you. At the time we receive the form back, we activate your account and you may login to begin using right away.
We currently only take payments via credit cards: Visa, Amex, MasterCard, or Discover. We have a monthly and annual payment option. The monthly option will be a recurring payment on the 1st of each month, whereas the annual payment is discounted by 15% per location and is a one time credit card charge.
As we currently only offer 1 plan, there is no need to upgrade or downgrade. If your business opens a new location, then you should contact [email protected] to take advantage of our Mult-Location pricing for each location.
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Customer Service and Online Reviews is the New Local Marketing. Deliver more value to your customers with our affordable online review marketing software.