So, how likely is a person to make business with you based on your online reviews? The answer to that question is… VERY likely! According to a survey made by Search Engine Land, approximately 72% of consumers surveyed said that they trust online reviews as much as personal recommendations, while 52% said that positive online […]Read More
You have been putting a lot of hard work into your business just so your customers are satisfied and have no reason to complain. This hard must pay off somehow, so you ask your customers to leave reviews about their experience with you on your website. Surely, most of them will leave you feedback. So […]Read More
As you may already know customer reviews are essential for the success or failure of your business. It has been mentioned before; customer reviews are great influencers when a customer is deciding to purchase that product or service. Therefore, you want to have reviews on your website, and preferably positive reviews. Asking your customers to […]Read More
Customer feedback is becoming crucial to the success of a business. That is why businesses are finding new ways every day to satisfy their customers. A happy customer means positive feedback towards your business. Whether you like it or not, customers are publishing their feedback anywhere it is available for them to do so. Many […]Read More
Although some articles suggest customers will either make or break your business with online reviews, it’s ultimately up to the business to be online intelligent. Make it a priority when starting any business to incorporate reviewing your online presence and how others in your local industry are rating. If your local business is on the […]Read More
Business owners need to make sure they are gaining, tracking, and analyzing online reviews. Reviews are essential for the success of a business and are not to be taken lightly. First, you need to ensure your customer base is happy, overall, with the product or service you provide. If your customer is happy, positive online […]Read More
Your products and services are being graded by the online consumer market whether you like it or not. How does a business maintain a reputable online presence, while at the same time not deviating away from their core business function? Below are tools, methods, and software services to help you achieve a positive online reputation, […]Read More
Keeping your customers happy is first and foremost as small business owners and allowing them to easily access and leave you feedback or reviews online should be a very close second priority. Allowing your customers to quickly leave reviews helps in sustaining and growing your business through free marketing and virtual word-of-mouth referrals.Read More
1) 3 in 5 Americans (59%) are willing to try a new brand, company, or product for a better service experience – American Express Survey 2) In 2011, 7 in 10 Americans said they are willing to spend more $ with companies they believe provide excellent customer service – American Express Survey 3) 91% of […]Read More
1. You Need to Know Just How Important Online Reviews Can Be for a Business The first fact that any business owner needs to know about online reviews is that online reviews are very important. Apparently, only about half of business owners believe this, while according to a 2013 survey by Yodle, the buying decisions of […]Read More
Customer Service and Online Reviews is the New Local Marketing.
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