Create Lasting Trust & Authority for Your Website with Online Reviews

Wouldn’t it be a dream to only have positive online reviews throughout your websites? That is for sure every business owner’s dream. Customer reviews are becoming more important every day in terms of selecting a business online. This happens because customers are always in search of the best service experience. In fact, according to the […]

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Reviews Matter: How to Get Online Reviews & How They Impact Your Business

As you may already know customer reviews are essential for the success or failure of your business. It has been mentioned before; customer reviews are great influencers when a customer is deciding to purchase that product or service. Therefore, you want to have reviews on your website, and preferably positive reviews. Asking your customers to […]

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Customer Satisfaction: How to Keep Your Customers Happy When They Give You A Good Review

Customer satisfaction should be our number one priority. A potential happy customer can become a potential positive online review. What business owner doesn’t like to receive positive reviews? The more positive reviews you obtain, the more likely will your business succeed. Online reviews have become one of the most important sources of information for customers […]

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4 Reputation Management Hacks on How to Properly Manage Negative Online Reviews

When starting a success business in any industry, one needs to have solid understanding of empathy. You’re goal as a business owner is to satisfy every customer, but let’s face it, not every customer can be satisfied. As a business owner, you’re not only at the mercy of your customers, but also the World Wide […]

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3 Important Factors Which Help Determine Your Online Success

Although some articles suggest customers will either make or break your business with online reviews, it’s ultimately up to the business to be online intelligent. Make it a priority when starting any business to incorporate reviewing your online presence and how others in your local industry are rating. If your local business is on the […]

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Is Investing in Online Reputation Management Worth It?

While your main focus is on making sure your customers have the best service and experiences possible, paying attention to what others are saying about you online is important. It’s not enough to have a website for your business that includes testimonials from satisfied patients. You also want to be aware of any comments, pro or con, […]

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7 Steps You Can Do Today to Gain More Positive Online Reviews

Business owners need to make sure they are gaining, tracking, and analyzing online reviews. Reviews are essential for the success of a business and are not to be taken lightly. First, you need to ensure your customer base is happy, overall, with the product or service you provide. If your customer is happy, positive online […]

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Crazy Simple Tools, Methods & Software to Maintain Your Online Reputation

Your products and services are being graded by the online consumer market whether you like it or not. How does a business maintain a reputable online presence, while at the same time not deviating away from their core business function? Below are tools, methods, and software services to help you achieve a positive online reputation, […]

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8 Key Impacts Online Reviews Have on Small Businesses

Keeping your customers happy is first and foremost as small business owners and allowing them to easily access and leave you feedback or reviews online should be a very close second priority. Allowing your customers to quickly leave reviews helps in sustaining and growing your business through free marketing and virtual word-of-mouth referrals.

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11 Facts Regarding Online Reviews, SEO, & Customer Psychology

1) 3 in 5 Americans (59%) are willing to try a new brand, company, or product for a better service experience – American Express Survey 2) In 2011, 7 in 10 Americans said they are willing to spend more $ with companies they believe provide excellent customer service – American Express Survey 3) 91% of […]

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