Reviews Matter: How to Get Online Reviews & How They Impact Your Business

As you may already know customer reviews are essential for the success or failure of your business. It has been mentioned before; customer reviews are great influencers when a customer is deciding to purchase that product or service. Therefore, you want to have reviews on your website, and preferably positive reviews. Asking your customers to […]

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Customer Satisfaction: How to Keep Your Customers Happy When They Give You A Good Review

Customer satisfaction should be our number one priority. A potential happy customer can become a potential positive online review. What business owner doesn’t like to receive positive reviews? The more positive reviews you obtain, the more likely will your business succeed. Online reviews have become one of the most important sources of information for customers […]

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4 Reputation Management Hacks on How to Properly Manage Negative Online Reviews

When starting a success business in any industry, one needs to have solid understanding of empathy. You’re goal as a business owner is to satisfy every customer, but let’s face it, not every customer can be satisfied. As a business owner, you’re not only at the mercy of your customers, but also the World Wide […]

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How to Use Customer Feedback to Help Improve your Small Business

Customer feedback is becoming crucial to the success of a business. That is why businesses are finding new ways every day to satisfy their customers. A happy customer means positive feedback towards your business. Whether you like it or not, customers are publishing their feedback anywhere it is available for them to do so. Many […]

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3 Important Factors Which Help Determine Your Online Success

Although some articles suggest customers will either make or break your business with online reviews, it’s ultimately up to the business to be online intelligent. Make it a priority when starting any business to incorporate reviewing your online presence and how others in your local industry are rating. If your local business is on the […]

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Small Business Owners Need to Know These 7 Facts about Online Reviews

1. You Need to Know Just How Important Online Reviews Can Be for a Business The first fact that any business owner needs to know about online reviews is that online reviews are very important. Apparently, only about half of business owners believe this, while according to a 2013 survey by Yodle, the buying decisions of […]

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