I’m sure by this point you already know that owning a positive online reputation for your business is key. No matter what your business is, managing to have a good online reputation can highly impact your business. It might seem hard to think that you need to be aware of all your social media websites […]Read More
Knowing and being able to manage what others are saying about your business online should be one of your top priorities no matter if you’re a big recognized business, or just a small business. Of course, there is no comparison to how much more careful a big business has to be when it comes to […]Read More
Wouldn’t it be a dream to only have positive online reviews throughout your websites? That is for sure every business owner’s dream. Customer reviews are becoming more important every day in terms of selecting a business online. This happens because customers are always in search of the best service experience. In fact, according to the […]Read More
When starting a success business in any industry, one needs to have solid understanding of empathy. You’re goal as a business owner is to satisfy every customer, but let’s face it, not every customer can be satisfied. As a business owner, you’re not only at the mercy of your customers, but also the World Wide […]Read More
An unhappy customer should never be your company’s end goal; hopefully it’s no company’s goal. Unfortunately, an unhappy customer will always exist no matter how hard you try to satisfy them. When the customer is unhappy, he or she he might want to let others know about the experience they had doing business with you. […]Read More
While your main focus is on making sure your customers have the best service and experiences possible, paying attention to what others are saying about you online is important. It’s not enough to have a website for your business that includes testimonials from satisfied patients. You also want to be aware of any comments, pro or con, […]Read More
Business owners need to make sure they are gaining, tracking, and analyzing online reviews. Reviews are essential for the success of a business and are not to be taken lightly. First, you need to ensure your customer base is happy, overall, with the product or service you provide. If your customer is happy, positive online […]Read More
Your products and services are being graded by the online consumer market whether you like it or not. How does a business maintain a reputable online presence, while at the same time not deviating away from their core business function? Below are tools, methods, and software services to help you achieve a positive online reputation, […]Read More
Keeping your customers happy is first and foremost as small business owners and allowing them to easily access and leave you feedback or reviews online should be a very close second priority. Allowing your customers to quickly leave reviews helps in sustaining and growing your business through free marketing and virtual word-of-mouth referrals.Read More
1) 3 in 5 Americans (59%) are willing to try a new brand, company, or product for a better service experience – American Express Survey 2) In 2011, 7 in 10 Americans said they are willing to spend more $ with companies they believe provide excellent customer service – American Express Survey 3) 91% of […]Read More
Customer Service and Online Reviews is the New Local Marketing.
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